Shipping time depends on the origin of the product.

• Local Suppliers: 5 to 10 days.
• Suppliers International : 7 to 15 days.

For more detailed information, please review our shipping policies or email us at info@lacasadeljiujitsu.com .

We accept a wide variety of payment methods for your convenience. You can make your purchases by credit or debit card, or through Mercado Pago. If you have any problems paying, please don't hesitate to contact us at info@lacasadeljiujitsu.com and we'll assist you.

PASOS PARA PAGAR CON PAYPAL

1.⁠ ⁠Ir a la pantalla de pago

•⁠ ⁠En la página de CDJJ, completa los datos requeridos para la compra.
•⁠ ⁠En la sección de métodos de pago, selecciona la opción "Pagar con PayPal", ubicada en la parte inferior de la pantalla de pago.
•⁠ ⁠Serás dirigido automáticamente a la plataforma de PayPal.

AHÍ VERAS DOS OPCIONES:

OPCION 1
•⁠ ⁠Iniciar sesión con una cuenta de PayPal (si tienes).
•⁠ ⁠Pagar con tarjeta de crédito o débito (sin necesidad de una cuenta PayPal).

OPCION 2
•⁠ ⁠Si no tienes una cuenta de PayPal o prefieres no usarla, selecciona la opción "Pagar con tarjeta de crédito/débito”.
•⁠ ⁠Completa los datos de tu tarjeta de crédito/débito, junto con la información de facturación solicitada.

•⁠ ⁠PayPal te ofrecerá la opción de guardar la tarjeta y crear una cuenta, pero esto es opcional.
•⁠ ⁠Si no deseas registrarte, simplemente no selecciones esa opción y continúa como invitado.

Una vez completado el proceso, recibirás una confirmación de PayPal y de La Casa del Jiu Jitsu con los detalles de tu compra.

Our return policy is valid for 30 days from the date of purchase. To return a product, it must be unused, in perfect condition, and in its original packaging.
Requirements for return:

• Present receipt or proof of purchase.
• We accept returns of factory-damaged or defective products.

For more details on returns and refunds, please see our full policies section on the website or email us at info@lacasadeljiujitsu.com .

You can cancel your order within the first 24 hours after placing it. To do so, send us an email to info@lacasadeljiujitsu.com indicating your order number. If the order has already been shipped, you must wait to receive it and complete the return process according to our policy.

You can easily track your order from our "YOUR ORDER!" section on the website. All you need is your tracking number, which you'll find in your purchase tracking email, which you'll receive within 24 to 48 hours of purchasing the product. If you have trouble tracking your order, please contact us and we'll assist you.

We only exchange items for manufacturing defects. If you receive a defective item, please email us at info@lacasadeljiujitsu.com with photos of the defect. We do not exchange items based on size or preference, so be sure to check the size guide before making your purchase.

Yes, we now ship internationally. We currently ship to Peru and Chile. We also offer special shipping options for local products and Chilean Jiu Jitsu entrepreneurs. If you have any questions about shipping to your country, please contact us and our team will be happy to help you.

In case of loss or damage during shipment, please contact us immediately at info@lacasadeljiujitsu.com with your order details and evidence of damage, if applicable. We will work with the shipping company to resolve the issue as quickly as possible.

Each product has a specific sizing guide, which you'll find in the item description. We recommend carefully checking your measurements before purchasing. If you have any questions, please feel free to contact us so we can help you choose the right size.

We support local Chilean Jiu Jitsu talent. In our store, you'll find products from Chilean brands like PAWL and Dojo Ronin, which stand out for their quality and innovative designs. We're always adding more products from entrepreneurs to enrich our offering. If you'd like to participate in the community, please contact us at info@lacasadeljiujitsu.com.

At this time, we do not have a physical store. All our sales are exclusively through our website. However, we are working on plans to open a physical space in the future.